IT Project Management Los Angeles

{company} understands that project management isn’t just about managing logistics and hoping your team is ready go, it’s also about inspiring your team so that everyone is able to contribute to the project’s success!

We will help you visualize what a successful project entails to YOU, ensure these metrics for success are clearly communicated to all stakeholders & 3rd parties and work alongside you and your team to reach your goals & complete the project. We maintain constant communication with stakeholders to ensure that everything is going according to plan and you’re happy with the progress.

Our project management strategy follows this simple process.

  • Visualize The Needs: We help you figure out what you want to achieve with the project, establish clear & measurable project outcomes and create a clear & concise project scope of work statement.
  • Plan The Project: From our visualization, we’ll help you identify and manage the project goals to create a realistic and well defined plan to achieve them, with a concrete and easy to follow schedule.
  • Execute The Plan: We work to ensure that the project stays on schedule by making sure that the team is working efficiently. We do this by conducting regular team accountability sessions and holding team members accountable for their role within the project.
  • Close: We make sure you’re happy with the final result, and that all of the projected goals were completed within the project. When all is completed and approved, we formally close the project by documented the process so that you can reflect on lessons learned.

Project Management plays a crucial role in the development on a business, which is why it’s so important to make sure it’s done right! For more information on our project management services, give us a call at (323) 454-1312 or send us an email at inquiries@lacreativetechnologies.com to get in touch with a member of our team to discuss how LA Creative Technologies
 can help you reach your business goals.

Productivity Training

There is no doubt that technology plays a monumental role in today’s business environment.

Whether it’s sharing data, communicating with clients, or preventive security, your workforce relies on technology every day. However, are you sure that your team is using these tools to their potential? As important as technology is, it is more important that your team be well versed with all of the technology they rely on in their day-to-day work. So what does the average day for a user look like?

Users spend a significant amount of time on Outlook; a tool that they most likely already know how to use, getting by on their pre-existing knowledge to do the tasks they need to do. But a complex program like outlook is capable of doing so many things that could save your workforce time, so why not train them to better use the program and get the most out of their time investment. Another example of this is if your employees are drafting in AutoCAD and Revit, or designing in Photoshop and Illustrator for the majority of their days. Just a small amount of training would radically increase their efficiency in these complex programs by learning to use the tools built into the software that they don’t learn “just by using it”.

Another thing to consider is that within a user’s daily work, they generate large amount critical company data with almost every task they accomplish. So where do they store this data? How is it being shared with internal and external stakeholders for review? Can you answer these questions? {company}’s storage and collaboration training educate your workforce in the most efficient and secure way to share data so that they can continue to work in a secure and controlled work environment.

Did you know that the majority of data breaches and malicious attacks are caused by human error; users opening emails with harmful messages that infect their computer and your network. Anti-Spam and Virus software only works as well as the people using it. By training your workforce, we can show them the red flags to watch out for when opening unfamiliar files or emails. By providing your team with productivity training, you can limit the amount of human error, and increase productivity and morale.

Educate yourself and your workforce with {company}’s productivity training and maximize return on your IT investment. Reach out to us by calling {phone} and sending an email to {email} to speak with a member of our team about what {company} can do for your workforce.

Business Instead of Technology

Most service providers think in terms of technology first, and then try to fit their preferred solutions into the clients existing business model.

Although this is beneficial and simple for the provider, 9 times out of 10 it leaves the client with either second rate solutions or equipment that is far too complicated or expensive for their use. Either way, clients are left feeling frustrated and cheated by the service provider, and asking things like “why was I sold this solution” or “why doesn’t my provider understand my unique needs?.

The fact is that choosing an IT provider means partnering with a company that can either help you reach new heights, or leave you frustrated with insufficient service. {company} understands this, and that’s why we work not only with your IT, but to help you use the technology to build up your business. We develop strong, personal, and long-lasting relationships with our clients so that we can understand their business and its strategic context, the technology needed to execute their strategy and the scale these solutions need to operate at. With this knowledge, we provide you with services and technology custom fit to you and your business’ needs. We won’t sell you anything that doesn’t suit your company, even if it means we miss out on a sale. Although we’re interested in making money, we don’t want to do it at the expense of our clients.

Technology is a powerful tool and can do great things for your company, but without understanding your business context of where, when, and how tools will be used – you’re just going to end up with another broken or over complicated piece of equipment, wondering why you bought it in the first place and how it serves your business goals.

Don’t settle for the generic, one-size-fits-all managed services, get the support your company needs today. Contact LA Creative Technologies at (323) 454-1312  or inquiries@lacreativetechnologies.com to get in touch with a member of our team about what we can do for your company.

Workstations

However you want your company’s workstations configured, we can set them up that way and ensure they stay that way.

{company} has a wealth of experience in setting up, maintaining, and altering workstations, so you can have confidence in knowing that users are equipped with the best set of tools for the job. We specialize in providing clients with industry-leading HP, Dell & Lenovo hardware but are also equipped to manage all brands and desktop types.

So what is included in our Workstation Management?

  • Installation
  • Configuration & Connection
  • Maintenance & Troubleshooting
  • Repair of Computers & Accessories
  • 24/7 Monitoring
  • Anti-Virus and Anti-Spam Software

Business workstation management provides support for each of your company’s individual computers. By outsourcing these responsibilities to {company}, you can ensure the productivity of your employees while turning your attention to other parts of your business.

For more information on {company}’s workstation management, give us a call at {phone} or send an email to {email} to speak to a member of our team about what we can do for user efficiency with our workstation management.

Servers

Your server is the technological brain of your company and plays a crucial role in the function of your business.

It’s how you share the data and technology that allows your workforce to stay productive and collaborative, and how you store critical information that your business relies on. That’s why it’s so important to make sure your server is being well maintained by experienced IT professional. {company} has a wealth of knowledge in providing clients with industry-leading HP servers as well as managing  a variety of server types.

{company}’ comprehensive Server Management includes, but isn’t limited to:

  • 24/7 monitoring of your key infrastructure, including servers, routers, switches, and firewalls.
  • Regular proactive maintenance of your servers to maintain high processing speeds and minimize potential problems before they can disrupt your business.
  • Regular Backup of all of your information into the cloud, as well as offsite servers – so you can be prepared with reliable and affordable business continuity.
  • Increased Security of your server with password management and industry leading security software to safeguard your information and protect your network from malicious attacks.

Outsourcing your server management to {company} gives you the peace of mind that it’s being done correctly. For more information about our server management or any of our other services give us a call at {phone} or send an email to {email} to speak with a member of our team today.

Help Desk

When you encounter a problem, you expect to be able to call your IT provider and have the issue resolved.

This fundamental part of IT customer service is something that many of the big-box providers have lost sight of and has caused their clients to feel frustrated and abandoned. LA Creative Technologies understands how important Helpdesk services are to you, which is why our service desk is staffed with certified technicians, who are as experienced in responding to and resolving problems as they are committed to providing the fast and courteous  service that you deserve and expect.

Unresolved IT issues can escalate and turn into large problems that can lead to interruptions in your company’s operations. {company} partners with industry-leaders Continuum to provide you with outstanding help desk services to ensure that your never left waiting for the support you need. You can contact our Service Desk any time by calling 323-454-1312, sending an email to tech@lacreativetechnologies.com, or sending us a message on Web Chat through the icon on your desktop.

Some of our Helpdesk features and benefits include:

  • Your calls are almost always answered within 60 seconds
  • 77% first call rectification rate – compared to the industry average of 64%
  • 24/7 Help Desk available every day of the year
  • Friendly and experienced U.S.-based IT professions
  • No phone trees – Calls are answered directly by out technician

We provide support for Microsoft and Apple desktop operating systems, email applications and browsers, Microsoft office, and anti-virus, spyware, and malware issues. Beyond those, we do our best to help you with almost any computer, cloud or mobile issue you can throw our way.

For more information on LA Creative Technologies’ help desk services, give us a call at 323-454-1312 or send an email to amir@lacreativetechnologies.com to speak with a member of our team about our outstanding help desk services.