Case Study

The Agency

The Agency is more than just a real estate company: their founder, Mauricio Umansky, was recognized as the third top producing real estate agent in the entire United States.

Client since 2011

The Problem

They got in touch with us when they were still a small crew in a tight, messy office. They were facing some typical networking difficulties: bad WIFI connection, slow Internet, crashing phones and other annoying issues.

The Solution

Apart from fixing the essential problems, we made them realize they needed to see the bigger picture and make a significant change. We upgraded their old, barely-acceptable technology and turned it into a strategic, reliable system that allowed their business to grow exponentially.

Since then we've kept helping them with an array of things; like replacing their old VOIP phone system with a state-of-the-art Unified Communication voice solution.

We understand how important it is for a company that has closed more than $4.8 billion in residential sales, to count with the support of a reliable IT provider that can build and update strategic digital systems and get them back on track ASAP.

The Results

“I don’t think there’s ever been a problem they haven’t been able to fix for us; and of course they are always receptive and easy to get hold of.”

- Mauricio Umansky

“Josh and his team have proven to be hard-working, honest, skilled problem solvers, strategic planners, and an all-around great IT partner.”

CEO, The Agency
Services provided
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